In Ingenia Agency we’re looking for a COMMUNITY MANAGER to join our team.
The Community Manager must create content, constantly monitor the different digital channels in which the brand has a presence, manage the conversation with followers, answering questions and comments. Will make reports of results, oriented to objectives
What will you be doing?
- Listening and understanding: monitoring the conversation around the brand to detect threats or opportunities. Through listening tools and manually.
- Content creation: generation of valuable content for the audiences of your different social networks.
- Customer Service: management of doubts, complaints and comments from the community.
- Measure everything: obtain and interpret data from social channels to optimize the process that requires it, effectively.
What are we looking for?
- Bachelor’s degree in Communication, Marketing, Journalism or related.
- Age from 24 to 35.
- Content creation.
- Conversation monitoring.
- Management tools, listening and reporting of social networks, such as Socialbakers, Sysomos, Tweetdeck, Sprout Social, Buffer, etc.
- Domain of Facebook, Twitter, Instagram, YouTube and LinkedIn.
- Generating reports.
- Customer service.
- Generation of strategies for the creation and distribution of content.
- Definition and monitoring of KPIs.
- At least 3 years of experience in Agencies, managing global accounts.
- Knowledge of corporate reputation.
- Specific skills: Work for objectives, trends hunter, data analysis and interpretation, direct contact with the client.
- Advanced English.
- Be Extraordinary!
What are we offering?
- Competitive salary
- Law benefits:
- 10 days of vacations to the first year fulfilled
- Additional benefits:
- Integra Salud Membership (Insurance of minor medical expenses)
- Personal accident policy.
- Funeral assistance.
- TDU network with discounts in more than 9,500 establishments.
- Network of medical services and providers with a discount from 5% to 50%.
- Medical network with preferential prices.
- Roadside assistance with preferential price, among others.
- EVA Salud: insurance that protects gender cancer.
- 3 special permits a year, to go out to any type of procedure that you have to do half day equivalent
- Half day off for birthdays
- 5 days of additional vacations in case of marriage
- 50% scholarship in language courses in the Anglo
- Percentage scholarship in the study of graduates or masters with the Tec. de Mty.
- Agreement with ticket company for preferential rates for events of entertainment.
- Agreement with Platzi to continue growing and developing.