In Ingenia Agency we’re looking for a COMMUNITY MANAGER to join our team.

The Community Manager must create content, constantly monitor the different digital channels in which the brand has a presence, manage the conversation with followers, answering questions and comments. Will make reports of results, oriented to objectives

What will you be doing?

  • Listening and understanding: monitoring the conversation around the brand to detect threats or opportunities. Through listening tools and manually.
  • Content creation: generation of valuable content for the audiences of your different social networks.
  • Customer Service: management of doubts, complaints and comments from the community.
  • Measure everything: obtain and interpret data from social channels to optimize the process that requires it, effectively.

What are we looking for?

  • Bachelor’s degree in Communication, Marketing, Journalism or related.
  • Age from 24 to 35.
  • Content creation.
  • Conversation monitoring.
  • Management tools, listening and reporting of social networks, such as Socialbakers, Sysomos, Tweetdeck, Sprout Social, Buffer, etc.
  • Domain of Facebook, Twitter, Instagram, YouTube and LinkedIn.
  • Generating reports.
  • Customer service.
  • Generation of strategies for the creation and distribution of content.
  • Benchmarking.
  • Definition and monitoring of KPIs.
  • At least 3 years of experience in Agencies, managing global accounts.
  • Knowledge of corporate reputation.
  • Specific skills: Work for objectives, trends hunter, data analysis and interpretation, direct contact with the client.
  • Advanced English.
  • Be Extraordinary!

    What are we offering?

    • Competitive salary
    • Law benefits:
      • 10 days of vacations to the first year fulfilled
      • IMSS
    • Additional benefits:
      • Integra Salud Membership (Insurance of minor medical expenses)
        • Personal accident policy.
        • Funeral assistance.
        • TDU network with discounts in more than 9,500 establishments.
        • Network of medical services and providers with a discount from 5% to 50%.
        • Medical network with preferential prices.
        • Roadside assistance with preferential price, among others.
      • EVA Salud: insurance that protects gender cancer.
      • 3 special permits a year, to go out to any type of procedure that you have to do half day equivalent
      • Half day off for birthdays
      • 5 days of additional vacations in case of marriage
      • 50% scholarship in language courses in the Anglo
      • Percentage scholarship in the study of graduates or masters with the Tec. de Mty.
      • Agreement with ticket company for preferential rates for events of entertainment.
      • Agreement with Platzi to continue growing and developing.